• Spa Receptionist

    Posted: 11/17/2021

    Sunday River is seeking a receptionist for our Spa, located at the Jordan Hotel. The receptionist is the first point of contact for all guests and sets the tone for a professional, relaxed, and enjoyable experience. Our ideal candidate will excel in the areas of guest service, organization, and communication (telephone, email, and in-person) and will be able to work a flexible schedule.

    Responsibilities:

    • Accurately book, change, charge, and cancel spa appointments
    • Answer inquiries in person and on the phone
    • Help clients book appointments
    • Recommend services and products
    • Properly open and close the spa each day according to standard operating procedures
    • Maintain a clean and professional work environment
    • Keep a positive attitude and uphold resort’s policies and procedures
    • Be knowledgeable about Sunday River and the surrounding area to accurately converse and give directions to guests
    • Be available to assist in other hotel departments per management direction

    Qualifications:

    • High school diploma or equivalent preferred
    • Prior guest service or reception experience preferred but not required
    • Ability to work nights, weekends, and holidays