• Patient Access Rep II

    Posted: 07/15/2020

    Full Time (36 to 40), Days, Days

     
    • Position Summary
      • Functions as primary receptionist for all incoming patients to the Hospital Emergency Department and Surgical Services Department; and services observation patients, inpatients, and various outpatient services.
    • Job Requirements
      • Education, Required Licenses/Certifications:
        • High school graduate with customer service experience is required.
        • Prior clerical and/or health care experience is preferred.

      • Work Experience, Skills, Knowledge and Abilities:
        • Keyboard skills and familiarity with computer applications to business setting are required.
        • Good comprehension and spelling skills are required.
        • Knowledge of medical terminology is highly desirable.
        • Prior experience in medical facility, reception or billing/insurance is preferred.
        • Strong interpersonal, organizational and multitasking skills are required.
        • Congenial, pleasant, friendly, helpful disposition is required, as this position involves continuous contact with the public, providers, other Hospital staff and insurance companies.
        • Ability to interact with providers and other healthcare practitioners in a helpful, courteous manner is required.
        • Demonstrated ability to work in a team oriented environment is required.
        • A bilingual background is an asset to the position.
        • Familiarity with computer applications required.
        • Must have technical aptitude and a willingness to learn software applications used at AVH.